Workflow control
for the enterprise
One API. One dashboard. AI-powered stage detection, action selection, and verification for high-volume operations.
Platform
Everything you need for
workflow reliability
Purpose-built control layer that makes every workflow decision safe, traceable, and observable.
Stage Detection
Automatically classify where each workflow instance stands. Structured stage prediction backed by specialized models.
Action Selection
Decide the next legal action with confidence scores. Every action maps to an allowed set per stage.
Verification & Reason Codes
Every decision passes through a verifier. If it fails, you get explicit reason codes — not a black box.
Smart Escalation
When confidence is low or policy blocks action, Rylvo escalates cleanly to humans. No silent failures.
Trace Logging & Replay
Full observability for every decision. Replay any session, inspect failure points, understand exactly why.
Operator Dashboard
Real-time workflow health, verifier trends, escalation rates, and latency metrics in one unified view.
Integration
Up and running in minutes
No months-long integration projects. Connect once.
Define your workflow
Specify stages, legal actions per stage, and policy rules. Rylvo ingests your definition and builds a structured control map.
Call the API
Send session context, current state, and user input to a single endpoint. No multi-service orchestration required.
Get verified decisions
Receive stage prediction, next action, confidence scores, verification result, and reason codes. Every response is traceable.
Monitor everything
Track volumes, inspect failures, replay traces, and understand exactly where your workflow succeeds or breaks.
Developer Experience
One endpoint. Complete decisions.
Send workflow context. Get back a verified decision with confidence scores, reason codes, and a trace ID.
POST /v1/respond
{
"session_id": "sess_7k2mN",
"workflow_id": "support_ticket_v2",
"current_user_message": "My order hasn't arrived...",
"current_structured_state": {
"stage": "intake",
"facts": { "order_id": "ORD-8821" }
},
"allowed_actions": [
"classify_issue",
"lookup_order",
"escalate_to_human"
]
}{
"predicted_stage": "investigation",
"next_action": "lookup_order",
"confidence": 0.94,
"verification": {
"passed": true,
"reason_codes": []
},
"escalation": {
"required": false,
"reason": null
},
"response_payload": {
"message": "Looking up order ORD-8821...",
"action_params": { "order_id": "ORD-8821" }
},
"trace_id": "trc_Qx9vKm3nP"
}Use Cases
Built for teams that run
real workflows
Designed for repetitive, high-volume, rule-heavy workflow lanes where consistency matters more than chat.
Support & Ticket Routing
Classify incoming tickets, route to the right team, suggest next actions, and escalate complex cases.
Complaint & Escalation
Handle complaint lifecycle from intake to resolution with policy-aware decisions and audit trails.
Claims & Case Triage
Triage incoming claims, validate required fields, flag policy violations, and accelerate clean cases.
Internal Operations
Automate repetitive internal workflows with rule-heavy decision points. Approvals, handoffs, status updates.
Request early access
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